Energy suppliers are obliged by Ofgem to take all reasonable steps possible to have a smart meter installed in the premises of all their domestic and small business customers by the end of 20201. The benefits of smart meters from both a consumer and environmental point of view have been loudly trumpeted in press releases and advertisements, but significant doubts remain and the 2020 deadline looks more and more optimistic when set against the facts. So where is the UK’s smart meter project?
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